Politique d’expédition

Shipping Policy

Last updated: July 13, 2026

Processing Time

All orders are processed within 24 hours of payment confirmation (excluding weekends and public holidays). You will receive a confirmation email with your tracking number once your order has been dispatched.

Delivery Times

Standard delivery takes between 5 to 10 business days from the date of dispatch, depending on your location. Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

Shipping Costs

Free shipping is available on all orders. No minimum purchase required.

Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number. You can use this number to track your package directly on the carrier's website.

Customs & Duties

For international orders, customs fees or import duties may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the order total.

Lost or Delayed Packages

If your package has not arrived within the estimated delivery window, please contact us at support@pawzaro.com. We will do our best to resolve the issue promptly.

Contact

For any shipping-related inquiries, please reach out to us at: 📧 support@pawzaro.com 📍 1h rue Kleber, 67000 Strasbourg, France